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Car Robots
TakaraTomy Conducts Voluntary Recall Of Encore God Fire Convoy Set
ExVee - Thursday, April 12, 2018


A new posting on TakaraTomy's website announces that the company is beginning a recall of the recently released Encore God Fire Convoy reissue, offering to take back the set and refund customers for their purchase. The stated reason comes as a bit of a surprise, as it's not to do with any of the repeatedly discussed material or assembly issues, but rather a mistake in the electronics. The company cites an error in the sound chip programming, along with an error in the printed information in the packaging as the cause for the recall. Keep reading to find out more.

Thanks to Gamerlingual for reporting on this newest development.

Customers are not being required to return their sets, and the recall only specifies that any returned sets will be refunded, not replaced. While it would theoretically be possible to have corrected sound chips manufactured and some manner of "repair kit" devised as the reported error seems to be in God Magnus's electronics which are not integral to the toy as Fire Convoy's are, based on our understanding of factory time tables and the expenses involved, doing so would be costly and so likely entirely impractical, to say nothing of the several months it would take to execute. Nor would it address the more pressing concerns of the set. The recall page also indicates a printing error in the packaging, effectively misrepresenting how the toys combine together as a contributing factor.

While we're still in early hours of this recall, a popular theory in the community has already taken shape that this is an attempt to save face and take back the toys without admitting to having sold goods that proved to have sometimes serious quality problems. In the meantime, we have word that some retailers selling through Amazon Japan may have begun pulling their stock in response to this announcement. It's not clear how widely that practice will be followed among Japanese retailers in general, though we don't expect to see importers elsewhere in the world following suit either way. We'll keep you posted with the latest developments.

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More Car Robots News
We recently brought you word that TakaraTomy had issued a voluntary recall for the just-released Encore God Fire Convoy reissue, citing errors on the packaging and in the programming of the electronics. Today, Hobbylink Japan has sent word out to customers that purchased the set from them, detailing the options that they will be making available to address the current situation. In the process, they've also verified that as far as they know, no replacement items are expected from TakaraTomy, though it's unlikely anyone thought a revised production run would have been coming. Keep reading to find out what HLJ is doing for its customers.
Youtuber Yukio, who pointed out some of the defects with his version of Encore God Fire Convoy in his previous video, has decided to keep his purchase instead of returning it and took upon himself to repair the poor quality stricken reissue. You can see his instructional video below.
Thanks to YouTuber, Yukio. Those of you pondering the purchase of the Encore God Fire Convoy. Will want to watch this video. It demonstrates and verifies defects of the Encore God Fire Convoy that have been floating around the internet. Glad I didn't jump on this one. I'll stick with my original. Watch the in Japanese language video below that shows off most of the problems with this set.
Chinese Facebook group Tfcn posted a message earlier today stating that Car Robots Encore God Fire Convoy - the God Magnus/Fire Convoy two pack (AKA Robots In Disguise 2001's Ultra Magnus and Optimus Prime, forming Omega Prime) - would be recalled due to QC issues. Later in the day, however, they responded to the original post saying that they had been incorrect and no recall would occur. Keep reading to see both messages in the original Chinese as well as (mechanically translated) English.
Thanks to tagoal via Twitter, we've got some very nice photos tonight of the brand new Encore God Fire Convoy set. The first Car Robots reissue package has slightly deco-modified versions of Fire Convoy and God Magnus, and includes the giant sword with its polearm-style handle previously exclusive to a Toys R Us Japan clear giftset. This Encore release is in many respects the entire package, but it's certainly not going to come cheap! Keep reading to see the mirrored photos below.












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