Car Robots  Car Robots / News

Encore God Fire Convoy Recall Response From Hobbylink Japan

We recently brought you word that TakaraTomy had issued a voluntary recall for the just-released Encore God Fire Convoy reissue, citing errors on the packaging and in the programming of the electronics. Today, Hobbylink Japan has sent word out to customers that purchased the set from them, detailing the options that they will be making available to address the current situation. In the process, they've also verified that as far as they know, no replacement items are expected from TakaraTomy, though it's unlikely anyone thought a revised production run would have been coming. Keep reading to find out what HLJ is doing for its customers.

HLJ shared a notice on their help website, though it can only be viewed by customers who are signed in on their help desk, and seemingly only if they've actually purchased the set. Thanks to LoC Soundwave we have an image of the e-mail sent directly to customers, a copy of which you can see below. In short, HLJ is offering customers not satisfied with their purchase either a return for a full refund, including the cost of the return postage, or allowing customers to keep the set and opt for a 25% discount to be issued in the form of a refund. In either event, customers wishing to pursue these options need to contact HLJ customer support before April 27th. As of the time the e-mail was sent, HLJ had already ceased accepting further orders for God Fire Convoy.

It's little surprise HLJ is participating in the recall effort for the set, being located in Japan and having easy access to return the inventory to TakaraTomy. Retailers in other parts of the world may not find it quite so practical, and only time will tell how - or if - other shops choose to proceed.

1 Images - Click to Enlarge

Encore God Fire Convoy Recall Response From Hobbylink Japan (1 of 1)

Data Center

Member Comments

start the coversation with yours

(Membership Required)

Transformers Shops

Advertise Here on

Shop Online for Transformers United

Transformers Shopping

More Car Robots News & Reviews

Advertise on

This site uses cookies for site configuration, advertising, and analysis. By using this site you accept our policies - Read Full Site Policy OK
Sign Up For The TNI Newsletter And Have The News Delivered To You!

Forums Communities: Toy Fans - Marvel Fans - Transformers Fans

@ToyNewsI Socials: Facebook - Twitter - Instagram

@MarvelousNews Socials: Facebook - Twitter - Instagram

@Tformers Socials: Facebook - Twitter - Instagram

@JediInsider Socials: Facebook - Twitter - Instagram

Entertainment News International (ENI) is the #1 popular culture network for adult fans all around the world.
Get the scoop on all the popular comics, games, movies, toys, and more every day!

Contact and Support

Advertising | Submit News | Contact ENI | Privacy Policy

©Entertainment News International - All images, trademarks, logos, video, brands and images used on this website are registered trademarks of their respective companies and owners. All Rights Reserved. Data has been shared for news reporting purposes only. All content sourced by fans, online websites, and or other fan community sources. Entertainment News International is not responsible for reporting errors, inaccuracies, omissions, and or other liablities related to news shared here. We do our best to keep tabs on infringements. If some of your content was shared by accident. Contact us about any infringements right away - CLICK HERE