Shout Factory Postpones Japanese Collection Box Set, Cancels Pre-Orders

Shout! Factory sent out an email today to customers that pre-ordered their Transformers: The Japanese Collection box set that it has been delayed and pre-orders will be canceled as a result.

The Japanese Collection includes Transformers Headmasters, Super-God Masterforce, and Victory all in one box set.

"We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set," Shout! writes in an email.

"We anticipate an 8-10 week wait as we strive to bring you the best-quality product possible. Because of the delay, we will need to cancel the preorders currently in our system."

The original release date was July 5, 2011.

The full email is below:
    Dear Shout! Factory Customer & Transformers Fan,

    We are sorry to report that we have had a production delay in bringing you The Transformers Japanese Collection box set. We anticipate an 8-10 week wait as we strive to bring you the best-quality product possible. Because of the delay, we will need to cancel the preorders currently in our system. However, you will be among the first to know when we have a new date scheduled to ship the DVD set. We will email you notification of a new date and ability to preorder the product in the next few weeks. At that time, you will need to come back to our site and place your order again. We apologize for the inconvenience. If you need additional information, please visit this FAQ.

    Thanks,

    Melissa Boag
    VP, Marketing

Data Center

Member Comments...

Last 10 comments - ( Read All Posts )
Emerje - 2011-07-01 @ 12:03 pm
That's very odd. I've never heard of a delay resulting in canceling orders. I've pre-ordered many things that have been delayed a few months without having to place my orders again. I suspect they're having to cancel the orders because the price is going up, that's the only expla... Read More
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