Shout! Factory To Replace Defective Transformers The Japanese Collection Discs

Shout! Factory has confirmed that they will be replacing two discs from the Transformers Japanese Collection that have incorrect subtitles, which we have heard about from multiple people who have purchased this set.

"We are moving quickly to fix [the subtitle] errors and manufacture two replacement discs for your set and will ship them to you in about two weeks," the company wrote in an email sent to customers.

If you purchased the set from the Shout! store, replacement discs will automatically be shipped to your previously-identified shipping address.

Below is the email in its entirety:

    A few of you have written in to us about errors in the subtitling on a couple episodes in your Transformers Japanese Collection set. We are moving quickly to fix those errors and manufacture two replacement discs for your set and will ship them to you in about two weeks. They will ship automatically to anyone who has purchased the set from ShoutFactory -- you do not have to make any special requests or respond to this email. In the event you’re planning future purchases for friends or recommending the title, please know that our entire inventory in the warehouse and all future runs are also being corrected simultaneously.

    We apologize for any inconvenience this has caused.

    Sincerely,

    Shout Factory

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News Story Comments

Last 10 comments - ( Read All Posts )
Shadowpanther - 2012-02-03 @ 8:02 pm

Personally,I think this is a nice thing for shout to do. I'm just hoping it doesn't hurt them financially . I just want to see more Previous TF series get done & released by shout.

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