Generations  Generations / Shop

UPDATE: HasbroToyShop To Remain In Operation, Gift Cards To Be Honored After January 18th 2019

A few days ago, we posted a story about a suspicious bit of language added to HasbroToyShop's FAQ. It hinted around that you miiiiight want to spend your HTS giftcards now, as unspecified "changes" were coming to the store in 2019. And by the way, here's this oddly-worded language about Hasbro no longer offering shopping options on sites related to their brands. All together, it made for a very vague but not terribly reassuring picture for the future of the site.

Well, HasbroToyShop has now added a few minor but very significant clarifications. The main one being that whatever they're doing on January 18th - which sounds very much like a rebuild of the website - the store will return in February 2019! Good news. Details below.


Improving the toy shopping experience is always one of our top priorities. We wanted to make you aware that we’ll be making changes to the current Hasbro Toy Shop site, starting on January 18, 2019.

That said, now is a perfect time for you, or the person you gifted it to, to redeem your unused Hasbro Toy Shop gift cards toward the current selection.

View offerings from your favorite brands at www.hasbrotoyshop.com to redeem your gift card(s) or contact us at customerservice@hasbrotoyshop.com with any questions or concerns.

Check back regularly for more details.

What happens to the remaining balance if I don't use my gift card before January 18, 2019?
The remaining balance on your Hasbro Toy Shop gift card can be used for purchases on the new site, launching in February 2019.


What changes are you planning on making to Hasbro Toy Shop?

Improving the toy shopping experience is always one of our top priorities. While we can't go into specifics, we are excited to share the new changes with you in the coming months.

I want a refund for my gift card.

Gift cards cannot be redeemed for cash or returned for a cash refund except where required by law.


Can I have my return issued back as a cash refund and not back on my gift card?

Gift cards cannot be redeemed for cash or returned for a cash refund except where required by law.

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